We collect and aggregate data, assisting you in effectively managing and training by using meaningful metrics and KPIs.
We evaluate estimates and invoices to ensure they are in alignment with your estimating and expense guidelines.
We conduct thorough evaluations of your claims processes to improve efficiencies and achieve operational excellence.
"There's no easy solution to improving the way claims are handled. Consistent, specific, and immediate feedback is essential to providing the guidance adjusters need to improve the customer experience while managing expenses."
Steve Lofvers, Managing Partner
"Quality reviews are frequently overlooked or done incorrectly. We aggressively evaluate each provider's guidelines to assure we are delivering the best feedback possible. This leads to better trained staff and better outcomes as a whole."
Megan Enright, Claims QA Specialist
