The Most Common Property Insurance Claims
As an adjuster, knowing the trends in property claims can help sharpen your estimate creation skills.
These trends also shape the property insurance company’s claims handling process and other operational strategies. Oftentimes, common property claims are also staged as a scam.
To avoid these tricks and to make sure you handle these problems the best way possible, here’s everything you need to know about the most common types of property claims.
Leaks
For bathroom leaks, it could be an overflowing tub or a leaky shower with a drain that doesn’t work properly. Or just any bathroom water damage that can cause a damaging flood in the house.
As an insurance company, you should have a list of trustworthy plumbers you can recommend to get to the sources of such leaks before they get out of hand.
Same for leaking dishwashers or washing machine hoses. Pipes and hoses leak for various reasons. There’s damaged fitting, corrosion, and plain wear and tear.
If you have to cover the replacement of a damaged hose, consider metal-reinforced hoses to avoid recurring issues.
Fires
Cooking fires are the top cause of house fires. BBQs, electrical installations, and cigarette butts are also extreme fire hazards.
So a huge portion of the 85% of homeowners in the U.S. who have insurance is likely to experience such disaster at some point.
In claims involving such a devastating loss, you must be able to produce a quick yet accurate estimate within 30 days upon receiving the claim.
Factor in some discussions about the policies and requests of the clients as well. For a fast and smooth process, consider hiring a third-party property insurance company like us.
Here at Accuracy Improvement, we can produce high-quality and accurate estimates just within 24-48 hours after receiving the order.
Theft
Theft is always a traumatic experience for homeowners. Losing expensive items and sentimental things is just disheartening, both financially and emotionally.
As an adjuster, it’s important that you study how to handle these claims without adding to the frustration of your clients and while sticking to the insurance limits.
Accuracy Improvement offers insurance teams customized training that includes claims handling techniques, estimate creation, communication skills, catastrophic claims handling, and empathy training.
Your company will surely benefit from our technical and social courses whether it’s for new adjusters or a refresher program for existing employees.
Natural Disasters
Adjusters must always be prepared in handling these large-scale claims. Hurricanes, violent winds, and other natural calamities can ruin homes in a lot of horrible ways.
You’ll also be dealing with scared, hopeless, and frustrated claimants. Again, in this case, you need to be quick in solving the problem and sensitive in communicating with your clients.
It helps to have emergency contractors for common natural disaster-related house damages such as roof issues.
For instance, Tarpers offers affordable, non-invasive emergency tarping services for roofs. They don’t use nails to avoid unnecessary additional damages.
This protection will reassure your claimant and keep their house safe while waiting for official roof repairs.
Handling Common Property Insurance Claims
Handling the common property insurance claims above require fast problem-solving skills, sincere compassion, and careful but quick estimate creation.
As an insurance agency with a bunch of claims and tasks to handle, it’s best to get the third-party help available out there. Avoid the hassle, keep your claimants happy, and spend your resources wisely.
Check out our services and contact us for a consultation.
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