Why You Should Hire a Third-Party Property Insurance Claim Auditor

It’s easy to reduce property insurance claims to costs and statistics until you’re dealing with complex liability issues or catastrophic casualties. Going through an intensive auditing process becomes the only way to find out what’s really going on with the case.

But doing the audit yourself would only lead you to the same roadblocks you keep facing during the review process. You need to hire a third-party claim auditor to put things into perspective and see things from above.

It’s a lot more cost-effective than you think. Here are the benefits of having a third-party claim auditor.

A Third-Party Claim Auditor Gives Unbiased Assessments

It’s difficult for adjusters to stay neutral when auditing claims themselves. The involvement in the case, the concern for clients, and the pressure of making the right decision can cloud their thoughts on the process.

Third-party property claim auditors give unbiased assessments on claims. Combined with their expertise, your cases are all in good hands with them.

Strict Compliance with Service Agreements and Industry Standards

A lot can turn up during the auditing process. Most of the time, some ratios don’t align with service agreements or are likely to be solved off-industry standards.

It’s probably the most agonizing situation for an adjuster to go through. Third-party claim auditors are trained to get around these situations without breaking any agreements or standards. They’re driven by quality improvement.

A Third-Party Auditor Does Full Data Analysis

As mentioned earlier, costs and statistics are just surface aspects of every claim. There are liabilities and profit ratios to be considered, among many other numbers.

A dedicated auditor can do full data analysis of all these figures. No factors left unchecked and all angles tested. That way, you can present options instead of one solution.

Deeper Understanding of Clients’ Issues

An adjuster’s understanding of a client’s issue is more of an attached concern. Third-party claim auditors are able to stay rational while still acknowledging the weight of the clients’ problems.

They’re not closely associated with your clients so their judgments are clearer. But they’re close enough to the details of the claims that they’re more likely to bring good news.

Their experience has prepared them to deal with difficult news, too. So they have more insights into the responsibilities of taking the clients’ issues into their hands.

Guaranteed Improvement in Your Claims Process

Third-party claim auditors don’t only do claims evaluation. They also help improve the overall claims process.

Many carriers tend to get caught up in the urgency of cases that they forget to structure their claims management. As third-party claim auditors help adjusters with cases, they also work with carriers to implement organized practices.

They’re there to help resolve your company’s issues so you can handle your claims better.

Where to Find a Third-Party Claim Auditor

Our team here at Accuracy Improvement specializes in providing unbiased, third-party, quality assurance reviews for property insurance claims. We do third-party auditing to help carriers optimize their claims process.